Privacy Policy


1. About Us

Mayfair Wellness Clinic is a physiotherapy and rehabilitation center located in Dhaka, Bangladesh. We offer evidence-based treatment services for musculoskeletal, neurological, women’s health, urological, and post-operative conditions.


2. Use of Website

  • This website is intended for general informational purposes only.
  • Content does not substitute professional medical advice.
  • You agree not to misuse, alter, or distribute any content without permission.
  • All information is subject to change without prior notice.

3. Appointments & Scheduling

  • Appointments can be booked via phone, WhatsApp, website, or in person.
  • A minimum 24-hour cancellation notice is required.
  • Patients arriving 15+ minutes late may need to reschedule.
  • Repeated missed appointments may lead to service restrictions.

4. Payments

  • Payment is required in full before or immediately after service.
  • Accepted methods: cash, bKash, Nagad, bank transfer, debit/credit card.
  • All treatment package pricing is non-transferable.

5. Treatment Policy

We are committed to delivering personalized, high-quality care.

  • All treatments are based on individual assessment by licensed professionals.
  • Patients are encouraged to adhere to their prescribed therapy plans.
  • Informed consent is required before any procedure or therapy begins.
  • Any signs of disrespect, aggression, or inappropriate conduct will result in immediate service denial.


6. Privacy & Data

By using this website or submitting a form, you consent to the storage of your personal information as per our Privacy Policy.
We never share your data with third parties without your permission unless required by law.


7. Patient Responsibilities

  • Provide accurate and up-to-date medical history.
  • Follow home exercises or therapy plans as advised.
  • Communicate clearly about pain levels, concerns, or complications.
  • Be respectful to staff and other patients.

8. Limitation of Liability

Mayfair Wellness Clinic is not responsible for:

  • Outcomes of treatment were not followed as directed.
  • Injuries or complications due to false/missing patient information.
  • Delays caused by emergencies, power outages, or external factors.

9. Governing Law

These Terms are governed by the laws of the People’s Republic of Bangladesh. Any legal matters shall fall under the jurisdiction of the Dhaka courts.


10. Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

11. Cookies

If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

12. Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

13. Who do we share your data with

If you request a password reset, your IP address will be included in the email sent for the password reset.

14. How long do we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users who register on our website (if any), we also store the personal information they provide in their user profiles. All users can see, edit, or delete their personal information at any time (except that they cannot change their username). Website administrators can also see and edit that information.

15. What rights do you have over your data?

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

16. Where your data is sent

Visitor comments may be checked through an automated spam detection service.

For any information or queries:

📍 Address: MCC Building, Level 02, Road 127, 76 Gulshan Avenue, Dhaka 1212.
📞 Phone: +8801986660000
📧 Email: info@mayfair.com.bd
🌐 Website: https://mayfair.com.bd

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